Shipping policy

All orders are processed through third party shipping. Please use your order number as reference. Depending on distance and order size from our location in Albania, deliveries could take up to 30 business days. Fees for deliveries are included in the online store purchase price.

Should you want to arrange your own delivery, please contact us at info@soged-al.com  

Local delivery

In store pick-up do not have any delivery fees. For local orders we recommend you contact us through our phone number at +355 69 204 1212.

How do I check the status of my order?

If the order has not been received within 30 days, please call us at +355 69 204 1212 or contact us through email at info@soged-al.com using your order number as reference.

Returns

At this time, we do not process any returns for international orders.

Locally we do process replacement, but not replacement with modification or cash returns.